FAQs
Where can I take my vehicle to get repaired?
Remember that you have the right to have your vehicle repaired wherever you choose. The insurance c…
What does rental car coverage on my insurance policy cover?
If you have rental car coverage on your policy, you will have access to a rental car while your car…
What do I do if I don’t have collision coverage?
If you do not have collision coverage, you can make a property damage claim against the responsible…
What do I do if I have collision coverage?
If you have collision coverage on your policy, you can make a claim with your own insurance company…
How can I get reimbursed for the tow and storage fees?
Send us any towing and storage receipts. We will submit them to the at fault insurance company to h…
What should I do about my car being put in storage?
You have a duty to reduce damages. Contact your insurer to see if the insurer is willing to remove…
What kind of photographs should I take?
Take photographs of your vehicle before it is repaired or before the insurance company takes posses…
What should I do when the insurance calls me?
Schedule an inspection of your vehicle with the property damage adjuster. Make sure that you do not…
I have my claim number, now what should I do about my property damage?
Make sure that you have your claim number when contacting the adjuster. If you have any problems tr…
What is the document called Statement of Client’s Rights that you gave me?
This is a disclosure that The Florida Bar requires all attorneys give to their clients in personal…
My claim is against my landlord. Will they evict me?
If you have a lease for a certain period of time, your landlord is not permitted to end your lease…
How will my case affect my health insurance?
Your health insurance will not be affected by your personal injury case. However, any medical care…
How will my case affect my government benefits (Medicare, Medicaid, SSI, SSDI, Food Stamps, Public Housing)?
There are a variety of ways to protect your benefits, and our firm will be happy to help you choose…
Who will pay for the wages I lost when I was too hurt to go to work?
For the remaining unpaid portion, and for cases where there is no PIP insurance, the amount of your…
Will my or my family member’s insurance rates go up if I receive PIP benefits?
The use of PIP benefits should not cause you or your family member’s insurance rates to go up.
What happens if I lose my case? Will I owe money to my doctors?
Although we can make no guarantee, we have been very successful in favorably resolving our clients…
Who pays for my doctors? Will I owe money to my doctors at the end of my case?
If we accomplish that, you will not owe your doctors money. Although we can make no guarantee, we h…
Will my case go to court?
Most of the cases our firm handles settle without needing to file a lawsuit. If there is a reason y…
Who pays for the costs in my case? Are they included in the percentage fee?
Like most personal injury firms, our firm requires that these costs be paid back out of your settle…
How much will you charge me for handling my case?
Please see the document called Authority to Represent. That document explains our fee in detail, an…
How long will my case take?
Certain problems may delay a case, such as insurance companies not cooperating, large hospital bill…
How much money will I get?
Many factors affect how much you will receive, such as:
how badly you are injured
how long you rec…
What does your firm do? How do you handle my case?
Robert Rubenstein is in charge of your case, but we work as a team. The team includes attorneys in…
Should I use an attorney or handle the case myself?
In making this decision, you may want to consider the following:
ABC news reported that Allstate In…